Privacy Policy

Last Updated: August 2026

At TrustMart, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Details: Name, email address, phone number, and delivery address when you register or place an order.
• Transaction Data: Order history, cart data, and payment methods.
• Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information

Your data is securely used to process orders, facilitate Steadfast Courier deliveries, provide customer support, and send automated notifications (Emails/SMS) regarding your order status.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share necessary information (like name, phone, and address) with our delivery partners (e.g., Steadfast Courier) and registered vendors solely for the purpose of fulfilling your order.

4. Security

We implement industry-standard cryptographic techniques to hash your passwords and secure your data against unauthorized access.

5. Your Data Rights

You can request access to, correction of, or deletion of your personal data by contacting support@trustmart.bd.

6. Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics, Meta Pixel) to improve your experience. You can disable cookies in your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for 3 years for legal compliance.

8. Children's Privacy

TrustMart does not knowingly collect data from children under 16. If you believe we have collected such data, contact us immediately.